Privacy Policy
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1. Who We Are
Kerry’s Canines is a dog grooming salon based in Worcester, United Kingdom.
For the purpose of UK data protection law, Kerry’s Canines is the data controller of your personal data.
If you have any questions about this policy or how your data is handled, you can contact:
Email: grooming@kerrys-canines.co.uk
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2. What Information We Collect
When you book an appointment, make an enquiry or use our services, we may collect:
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Your name
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Phone number
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Email address
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Home address
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Your dog’s details (name, breed, age, medical information relevant to grooming)
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Emergency contact details
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Payment information (processed securely via third-party providers)
We only collect information that is necessary to provide safe and effective grooming services.
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3. How We Use Your Information
We use your information to:
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Manage bookings and appointments
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Contact you regarding your dog’s appointment
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Maintain grooming records
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Ensure your dog’s health and safety during services
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Process payments
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Send occasional service updates or offers (if you have opted in)
We do not sell or share your personal data for marketing purposes.
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4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Contract – to provide grooming services you have booked
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Legal obligation – where required for tax or insurance records
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Legitimate interests – to manage and improve our business
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Consent – where you have opted in to receive marketing communications
5. How We Store Your Data
Your information is stored securely using password-protected systems and trusted booking software providers.
We retain client records for as long as necessary to:
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Provide ongoing services
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Meet legal and insurance requirements
When no longer required, data is securely deleted.
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6. Sharing Your Information
We may share your data with:
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Booking system providers
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Payment processors
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Accountants (for legal financial reporting)
We only work with reputable providers who comply with UK data protection laws.
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7. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (where legally permitted)
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Withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the details above.
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8. Cookies
Our website may use cookies to improve user experience. You can control cookie preferences through your browser settings.
